Advantages and Disadvantages of Computer-Based Training

Advantages of Computer-Based Training – For the Trainee

         One big advantage for trainees is flexibility. Trainees do not have to coordinate and arrange their schedules and workload to accommodate training schedules. It gives trainees the ability to able to learn when they want to, when it is most convenient for them. Trainees are able to stay at home or at work to take part in the training.

         Another advantage for trainees is greater control over their learning experience, this is also know as learner control. Learner control refers to the trainee’s control over the content, sequence and pace of training. Trainees can enter and leave training as they choose and also can progress at their own pace. This allows the trainee to be able to work on the tasks as quickly or as slowly as they want. In some instances it is even possible for the trainee to have control over the various instructional elements of a program such as the sequence of instructional material, the content of instruction and the amount of instruction during training.

         Trainees also might feel more comfortable and less shy doing exercises online. They do not have to feel embarrassed about their pace or their performance and they do not have to admit that they might not understand something.

         The most beneficial trait of computer-based learning to the trainee is the convenience. The individual is free to be able to learn whenever they want to or need to, and to do so from any location where they have access to a computer. Employees do not have to wait and sign up for a course to be available; it is there whenever they need it. During training the employee can pause and continue at a later time. Another benefit of this is that it decrease the amount of travel time on the employees part as they can do the training wherever it is most suitable for them. 
             
Disadvantages of Computer-Based Training – For the Trainee
         There is less interpersonal contact and interaction with other trainees. Individuals also have learning preferences and styles, and if a trainee prefers to receive training in a classroom with a trainer and other trainees then computer-based training would be a disadvantage. Trainees who are not computer literate might also resist the introduction of the technology.

Advantages of Computer-Based Training – For the Organization

         A major advantage for organizations is that they can ensure that all trainees receive the same training regardless of where they are situated. This allows an organization to deliver standardized and consistent training to a large number of employees across the organization and even worldwide.
            Another advantage is that a large number of employees can be trained within a short period of time. This is because there is no limit to the number of employees who can be trained, as there are no constrictions on such things as instructors or classroom space.

         Computer-based training also makes it possible to track employee’s performance on learning exercises and tests. This is important when a company is dealing with training programs that are mandatory and completion, certification, or attaining a certain level of performance is legally mandated. This allows an employer to be able to provide proof of training should it be required at a later date.

         The greatest advantage to an organization is the reduction in the cost of training as a result of the elimination of the cost of travel, training facilities, hotel rooms, meals, trainers and employee time off work while travelling and attending training. In addition, the high overhead costs of traditional training make computer-based training especially advantageous to companies with national or international employees.

Disadvantages of Computer-Based Training – For the Organization 

         One disadvantage could be that some employees will be uncomfortable with computers and might resist the training. This could be especially likely for older workers who have less experience using computers. Another problem that could arise is if the employee does not have access to a computer, making it difficult to engage in computer-based training.

         The major disadvantage to organizations is the cost of development, especially for sophisticated multimedia programs. Although the cost to design and develop computer-based training is considerably higher than traditional classroom training, once a program has been developed there is the potential for considerable cost savings given the elimination of variable costs such as travel, lodging, meals, materials and instructor’s salaries. The point of cost saving especially comes into play when there are a large number of employees to be trained and they are geographically dispersed.

         Here is a video depicting some of the advantages of E-Learning, and many of those advantages are also true for other forms of Computer-Based Training.





Source
Saks, A. M., & Haccoun R. R. (2011). Managing Performance Through Training and
            Development: Fifth Edition. Nelson Education Press.

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